Returns & Exchanges

At Black Forest, we want you to be completely satisfied with your purchase. If your order doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Ship and Track

Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing